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Frequently Asked Questions

Please reach us at admin@usemysuper.com if you cannot find an answer to your question.

 Yes — we can help you find a treatment provider and obtain the necessary quote. 


 Yes — and we’ll help coordinate both. We have a psychiatrist who specialises in ATO assessments and can provide the required report quickly. 


Once all documents are ready, most approvals are received within 1–2 weeks. We aim to avoid delays and handle everything promptly. 


Yes — you can apply on behalf of a partner, child, or dependent as long as the application meets the ATO’s criteria. 


We offer a free resubmission if your application is rejected the first time.
*Conditions apply: Resubmission applies where we have completed the original application and client documents are accurate and complete. 


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